SMS template image
SMS template image

December 14th, 2016 / Market research

4 reasons why SMS is perfect for NPS

NPS surveys have become wildly popular amongst businesses looking to track customer sentiment, either towards their brand or towards a particular sales or service interaction. Here we look at why SMS is the single most effective tool for ‘episode’ NPS – where customer sentiment is tracked shortly after an interaction with your company.


SMS for NPS infographic



To set up a free trial for your SMS NPS survey, including Upwire’s new ‘survey mode’, CLICK HERE. No risk, and no credit card required.


Free to set up and use.*
* SMS, email and voice call costs apply.

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